Last updated: 23 June 2026
Who we are
Astley Home Interiors (“Astley”, “we”, “us”) is a bespoke furniture maker and interior design studio based in Blackburn. Our registered address is 1A Astley Gate, Blackburn, Lancashire, BB2 2DN.
This policy explains how we handle personal data when you visit our website, create an account, place an order, request a quote or contact our studio.
Information we collect
We may collect the following categories of personal data:
- Identity and contact details — name, email address, telephone number and delivery address.
- Order and commission information — products ordered, fabric choices, room measurements and project notes.
- Account data — login credentials and wishlist or saved preferences if you register.
- Communications — messages you send via contact forms, email, WhatsApp or showroom visits.
- Technical data — IP address, browser type, device information and pages visited (see our Cookie Policy).
- Payment information — processed securely by our payment provider; we do not store full card numbers on our servers.
How we use your information
We use personal data to:
- Process orders, bespoke commissions and trade enquiries.
- Arrange delivery, installation and aftercare.
- Respond to questions and provide design consultations.
- Send order updates and, where you have opted in, marketing communications.
- Improve our website, products and client experience.
- Comply with legal, tax and accounting obligations.
Legal basis (UK GDPR)
We process personal data on the basis of contract performance (fulfilling your order), legitimate interests (improving our service and preventing fraud), consent (marketing emails and non-essential cookies) and legal obligation where applicable.
Sharing your data
We do not sell your personal data. We may share information with trusted partners who help us operate our business — for example payment processors, delivery partners, fabric suppliers (for bespoke orders only) and IT service providers. All partners are required to handle data securely and only for the purposes we specify.
Retention
We retain order and commission records for as long as needed to fulfil our contractual obligations, warranty commitments and statutory record-keeping requirements — typically up to seven years for financial records.
Your rights
Under UK data protection law you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request erasure in certain circumstances.
- Object to or restrict processing in certain circumstances.
- Data portability where applicable.
- Withdraw consent for marketing at any time.
Contact
To exercise your rights or raise a privacy concern, contact us at Astleyhomestore@gmail.com or write to 1A Astley Gate, Blackburn, Lancashire, BB2 2DN. You may also lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.